The My In&box app lets you check the status of the In&box directly from your smartphone. When using Apple CarPlay or Android Auto, the app displays the status of your system on your motorcycle’s screen, giving you real-time access to all essential In&box information while you’re riding.
Please note: you can’t perform any actions on the In&box from Apple CarPlay and Android Auto, which only allow you to view In&box information.
How do I connect the My In&box application to Apple CarPlay or Android Auto?
To use the My In&box app with Apple CarPlay or Android Auto, follow these steps:
1. Make sure the In&box is switched on and close by.
2. Connect your phone to your motorcycle via Apple CarPlay or Android Auto. Use a USB cable, or a wireless connection if your system supports it.
3. Launch the My In&box app via the CarPlay or Android Auto interface.
Please note: to use Android Auto, you need to enable In&box status notifications for the connection to work properly. To activate these notifications, go to the “Settings” tab and click on “In&box Notifications”.
What are the main features available on Apple CarPlay or Android Auto?
The My In&box app on Apple CarPlay or Android Auto lets you see the four main states of the In&box:
Airbag system functional
1. The In&box and the inflator are connected and functional. You can drive off with peace of mind!
Airbag system not functional
2. The In&box is connected, but the inflator (gas generator) is not detected (no inflator, inflator not screwed in properly, inflator empty after inflation, etc.).
3. The In&box is connected, but not functional (the In&box has not been synchronized, your last payment failed, etc.). For further explanations, please refer to the article The In&box does not work properly.
4. The application is unable to detect the In&box.
What should I do if the application doesn’t connect or displays incorrect statuses?
If you encounter connection problems or incorrect status displays, try the following solutions:
- Check that the In&box is switched on and charged.
- Make sure Bluetooth is activated on your phone.
- Restart the My In&box application on your phone.
- Disconnect and reconnect your phone to Apple CarPlay or Android Auto.
- Make sure you’re using the latest version of the My In&box application.
- Make sure the In&box has been recently synchronized.
- Check that your payments are up to date by visiting your user account.
How does the BLE (Bluetooth Low Energy) connection work with the application?
The BLE connection between your phone and the In&box works via the My In&box application on your phone. When you launch the app on Apple CarPlay or Android Auto, it triggers a scan to connect to the In&box, in the same way as when you use the app directly on your phone.
What are the prerequisites for using the app with Apple CarPlay?
Users must have iOS 15 minimum to enjoy all the features of the My In&box app on Apple CarPlay. If your iOS version is earlier than version 15, the CarPlay screen will not dynamically update with changes in your In&box’s status.